Frequently asked questions

Our RoRo rates are published on the Rates page, by destination and vehicle category (car, small van or 4x4, large van or truck), departing from Le Havre, Antwerp and Hamburg.

These are reference rates: the final price depends on the vehicle's exact dimensions and characteristics. Container shipments are quoted on request, depending on the destination, the number of vehicles and their dimensions.

We ship sedans, 4x4s, minivans, vans and light commercial vehicles, as well as oversized vehicles (machinery, long or elevated vehicles).

The shipping mode depends on the vehicle: a roadworthy vehicle generally leaves by RoRo vessel, while a non-roadworthy, very tall or high-value vehicle is more likely loaded into a container.

You tell us the make, model, year, desired mileage and your budget. We search for the matching vehicle in Europe.

Once the vehicle is confirmed with you, we organise its pickup, the export formalities and its shipment to the destination port you've chosen.

The lead time depends on the destination port, the chosen shipping mode and sailing availability. There is no single lead time that applies to all destinations.

The lead time for your shipment is given to you with the quote, once the destination port and mode are known.

The RoRo vessel is the most direct and economical solution for a roadworthy vehicle.

The container protects the vehicle from weather and handling, and allows personal effects or goods to be loaded around it. It's the usual choice for high-value or non-roadworthy vehicles, or when a shipment of goods accompanies the vehicle.

For an export from France, you need at minimum the vehicle's registration certificate, an ID for the shipper, and the purchase invoice if the vehicle was recently acquired.

Depending on the destination country, additional documents may be required on arrival. We give you the list applicable to your file before shipment.

We handle the export customs formalities departing from France, as well as the maritime transport documentation.

Import clearance in the destination country is the responsibility of the recipient or their local freight forwarder, as it depends on the regulations and taxation specific to each country.

In a container, yes: it's even one of the main advantages of this mode. Items must be declared and properly secured.

On a RoRo vessel, shipping line regulations are much stricter and personal effects are generally refused. Check with us before loading anything.

Yes. Once the vehicle is loaded, we send you the file references and keep you informed of the main stages until arrival at the destination port.